Frequently Asked Questions
Everything you need to know about your performance gear and nutrition.
How long does shipping take for supplements and apparel?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for open supplement containers?
For safety and hygiene reasons, we cannot accept returns on opened supplements. However, if you are unsatisfied with your purchase, please contact our support team within 30 days for a potential store credit.
Are Alpha Country supplements third-party tested?
Yes, all our nutritional products undergo rigorous third-party testing to ensure purity, potency, and the absence of banned substances, meeting the highest athletic standards.
How do I access my digital training programs after purchase?
Once your payment is processed, you will receive an instant download link via email. You can also access your training portal by logging into your account on our website.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can cancel or modify your order within 1 hour of placement by contacting our customer service team.
Do you offer international shipping?
Currently, Alpha Country ships to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on your specific location.